Thank you for shopping with us. Please read our shipping policy carefully before placing your order.

Order Processing

All resin art products are handmade and customized with care. Processing time may vary depending on the design, customization, and order quantity.

Orders are processed after order confirmation and payment verification.

Shipping Time

Standard delivery usually takes approximately 3–5 working days after dispatch. Delivery times may vary depending on location, weather conditions, public holidays, or courier delays.

Urgent Orders

Urgent or overnight delivery options may be available upon request with additional shipping charges.

Customers requesting urgent delivery are responsible for paying the extra delivery cost.

Handmade Product Notice

As all products are handmade, slight delays may occur during the crafting process to ensure quality and finishing.

Shipping Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Delays

Once the parcel has been dispatched, delivery is handled by third-party courier services. Delays caused by couriers, weather conditions, or unforeseen circumstances are beyond our control.

Parcel Inspection

Customers are advised to inspect their parcel upon delivery and report any damage issues within a reasonable timeframe.

Shipping Charges

Shipping charges, if applicable, are calculated during checkout based on location and order size.

Policy Updates

This Shipping Policy may be updated or modified at any time without prior notice.